Complex change – threat and possibility in the same package
Change always entails opportunity, it is said. Change is the beginning of something new and often considered necessary in order to attain challenging targets. However, the changes in working life also involve many sorts of pain: fear, uncertainty, and discontinuity. At their worst, these can rob the entire change of its effectiveness and make it a force with actual adverse impact on business operations.
At times, we are also faced with the “change is a joke at our place” attitude of more experienced employees and experts. And not always without reason. Often there is a new change on the way even before an old one has been properly communicated, let alone made a part of everyday activities and a mental property of all the participants.
The greatest common denominator of unsuccessful change is without exception inadequate communication. Often the change is even told of to the entire target group and the launching event seen as a success, at least among management. But in many cases, failure takes place if not before, then at the latest when the competence required by change should be transferred from the drawing boards to practice.
In order for change to be successful, individuals should either change or change the way they operate. Simply receiving the message is not enough.
We help to carry change into practice
The core of Prewise’s operations is to help our customers in situations of change implementation. Our most significant promise is to take the message and basic understanding of the change all the way to the finishing line – to the knowledge and competence of an individual. We deliver the last mile of change. In practice, we support our customers’ change primarily through the means of online training and versatile communications.
We won’t promise to offer everything that the implementation of change requires. But we do have the courage to say that our model based on three elements provides a sound foundation for efficient implementation. Our solutions are based on the process of Actionable Change™, the content concept of Information Marketing™, as well the Prewise Gimlet e-learning environment.
The Actionable Change process helps to ensure that everyone to whom a message is delivered and to whom skills are transferred can adopt them in a way that is efficient and measurable. The model’s essence lies in the creation of a pursuable and measurable communication model by combining components of communication and training.
The Information Marketing design concept emphasizes understanding individuals within a process and focuses particularly on the identification of different motivational factors and their utilization in concept design. Prewise’s own tools and design models help project work by making it transparent, clearly documented, and effective. Usually, we can commit to delivering an efficient implementation project within a few week’s time.
The Prewise Gimlet e-learning environment ensures the efficient distribution of knowledge and learning management, in which the primary focus is on illustrative reporting on completion as well on automated administrative processes, which enable the simultaneous follow-up and support of thousands of students at the same time.
A successful method for change situations
With this already proven method, we have helped our demanding clientele in numerous implementation challenges. The model works successfully in various kinds of situations, whether they involve the implementation of strategy, the training of a new process, communicating a new organization, or a product launch.
We do not claim to know more about our customers’ business operations than they do. Prewise’s strength and expertise lies in the implementation process and we believe in the power of online tools when it comes to extensive, often international changes.
If you need to deliver change or new skills all the way, contact us. Let’s take a look at how we can achieve results.
Text: Iiro Pohjanoksa